Nowadays, everyone agrees that crafting a great workplace experience
is essential for productivity, retention, or sense of belonging...
And there is a lot of thinking and money that gets poured into it.
Activity based workspaces can potentially enable significant footprint reduction and better collaboration. But they are complex to create and to understand for your employees. Bad - or downright absence of - measurements will lead to issues such as oversized workplaces, a lack of adequately sized meeting rooms, isolation spaces or areas of collaboration, and clumsy macrozoning.
Too often, the workplace is the product of top-down, expert-based assumptions - which by definition are not taking into account the end user. The new building is the starting point of the thinking process, and not the employees, which leads large organizations to end up paying for limitless change management missions. And foosball tables continue to flourish in workplaces where no one uses them...
Programthe space requirement for a new office
Evaluatecurrent work experience and uncover improvement opportunities
Designand select the technology solutions to make the workplace connected
Improveworkplace experience, productivity and collaboration
Optimizefootprint
Many people call this UX (User experience) or EX (Employee experience), but the root discipline has been here for a century, and it’s ethnography. Our ethnographers come to your office and observe your people, their interactions with the space and their behaviour in a holistic manner, taking into consideration every aspect of their experience to extract pain points and satisfaction points. From this information, our thinking process starts, as we define personas and employee journeys and use this to explain what the data is demonstrating.
We work with numerous technology providers - wifi, infrared, accelerometers, AI-powered optical sensors... to source the best setup for your workplace, and start collecting the data. We can then tell you how much your workplace is used, the average size of a meeting, the average time spent in an area or in a given setting... and many other metrics to support your workplace experience decisions.
We believe data privacy should be everyone’s main concern; therefore, we only work with GDPR-compliant technologies.
Our data scientists give sense to your data, analyzing patterns and correlation in the utilization of your spaces. With an average of 5 million data points per project, it takes more than Excel to crunch workplace analytics data. Our in-house dashboards and analytical platform can later be transferred to your teams, to implement a whole new way to apprehend what is happening in your office.
Assessing a new activity based workplace of a large mining company in its regional headquarter, using IoT, data science and ethnography.
Determining the optimal size for communal areas in vacation resorts, and elaborating a model for future constructions.
Finding the best technologies and the best partners for the new Smart Buildings of a large luxury brand.
Mapping the current experience to identify improvement opportunities for the new office of a large consulting firm, designing the best visitor & employee experience.
